Birmingham Cyclist

Cycling in and around Birmingham England

hello everyone 

I had to go to the NEC for a couple of days last month 

using google maps i followed the route using mainly cycle paths from Erdington to NEC

its a nice ride there and I enjoyed it, until the path and google maps brings you out on to the B4438 and tells me to go over the little island to enter NEC grounds, but path was blocked by locked gates which I climbed over..

after searching the NEC web site there is nothing to tell Walkers or Bikers how to get to the site or where to park nothing, 

so email to NEC asking why?  

email back states 

"Park at the Railway Station and use the link bridge to access the NEC" 

have emailed the Virgin Trains asking if that is best idea for visiting the NEC will up date when I have response 

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I have tried phoning, emailing and 3 trips to Birmingham International station to get a key fob. Only people who knew anything are the virgin staff at the station during normal working hours. I finally managed to meet them today, and after much conferring they told me the lock is not working and will not open. When I pointed out the number of bikes in the hub  had changed between the 3 trips I had made to the station to try to find someone to help, the story changed to the machine that creates / codes (or something) the fobs is not working and to come back some unspecified time when it might or might not be fixed.

Hopefully my request they contact me when it is working will be honored as there is no means of contacting them without going to the station during working hours.

If so, I will post.

In the meantime, if somone else is passing through the staiton it would be great if we might hear an update as to availability of key fobs.

Still no reply from Virgon Rail or the station as to whether the machine that creates the key fobs at the station is working.

Does anyone have information?

I will email customer enquiries, but it takes a while for them to respond, and last tme they said they couldn't get anyone at the station to pick up the phone either!

I have just had an email from Virgin.

Sounds like it is now possible to get a key fob at Birmingham International Rail Station for the cycle hub there.

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